My order already shipped. Can I still cancel?Updated 5 hours ago

Once an order ships, we can’t cancel it, but you still have options!

Option 1: Refuse the delivery. The package will come back to us.

Option 2: Return it once it arrives. See How do I start a return?

Either way, we’ll issue your refund (the product total) once the package is on its way back to us.

Asked us to cancel before it shipped? If we missed your request, email us at [email protected]. We’ll send you a prepaid return label and refund you right away.