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Returns & Refunds
How do I start a return?
Email us and we’ll send you everything you need. Please don’t send anything back before you get your return form.
Who pays for return shipping?
Return shipping is paid by the customer. You can use any carrier you like, but we recommend one with tracking.
When will I get my refund?
We process your refund within 3–5 business days after your return arrives at our warehouse.
Can I return without the original box?
Yes! Just pack it securely and include all the original parts.
What if I’m outside the return window?
Delivered more than 30 days ago? Contact us anyway. We’ll review your case individually.
I got a refund confirmation, but where’s my money?
Your refund goes back to your original payment method, and banks can take up to 7 business days to post it.
What is your return policy?
You can return your order within 30 days of delivery. Opened or used is fine, it just needs to come back to us.