I received an order I didn’t place — what now?Updated 2 months ago

If you received a package from Uproot Clean that you did not order, please contact our team so we can investigate.

What We Need

Please send the following:

• A clear photo of the entire package
• A photo of the shipping label showing the recipient name and address

Send this information by replying to your message or emailing [email protected].

What Happens Next

Once we receive the requested photos, we’ll review the shipment details and provide next steps, including return instructions if applicable.