Where’s My Order?

See the latest update on your package. You’ll need your order # and the email you ordered with.

What Your Status Means

  1. Not Yet ShippedWe’re getting your order ready. This takes 1–2 business days.
  2. Label CreatedIt’s packed and waiting for the carrier’s first scan, usually within 24–48 hours. Our tracking page shows this as Pre Transit or Order Fulfilled.
  3. In TransitIt’s with the carrier. Tracking doesn’t update at every stop, so a quiet day is normal.
  4. DeliveredThe carrier marked it delivered. Not seeing it? Check your porch and mailroom, and ask your neighbors.
More about tracking your order
When to Reach Out

Contact us with your order # if:

  • You need to change your address or order. Tell us right away: we can update it until your shipping label is created.
  • It’s been more than 2 business days and it hasn’t shipped.
  • Tracking hasn’t moved in 5 business days, or still says “label created” after 7.
  • It’s been 3 business days since tracking said delivered, and it still isn’t there.
  • Something arrived damaged or wrong. Send a photo and we’ll send a replacement. No return needed.
  • Something’s missing. Check for a second box, then send a photo of what you got.
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Washing Machine Cleaner

How do the washer tabs work?

Each tab breaks down the grime and detergent residue that build up inside your washer and loosens trapped pet hair, so your laundry comes out fresh.

Does it work in all washers?

Yes! Uproot Washing Machine Cleaner works in all washers: top-loaders, front-loaders and high-efficiency (HE) machines.

Does it dissolve pet hair?

Not completely, and that’s on purpose. The formula is strong enough to loosen hair stuck in the drum and filter, but gentle enough to protect your washer.

What’s in the washer tabs?

Our Washing Machine Cleaner targets pet odor, hair, detergent residue and fabric softener buildup, and kills 99.9% of leftover bacteria and germs.

How often should I use the washer tabs?

Once a month keeps your washer fresh.

Pro vs Ultra vs Turbo: which do I need?

All three deep clean your washer. The difference is strength.

How do I use the washer tabs?

Remove the paper wrapper, drop one tab in the empty drum and run a hot cycle. That’s it!

Shouldn’t my washer clean itself with detergent?

Not quite. Detergent doesn’t clean your washer. Over time, it actually adds to the residue inside.